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+84KIDS

Privacy Policy

Last updated:

Topskills (“We” or “Us”) is committed to protecting the privacy of parents and children. This Privacy Policy explains what information We collect, how We use it, who We share it with, and what rights you have when you use the +84KIDS application (the “App”) and this website.

This Policy is prepared in line with Vietnam’s Decree 13/2023/ND-CP on personal data protection and the requirements of the Apple App Store and Google Play.

1. Who the App is for

+84KIDS is a tool for parents or legal guardians (aged 18 or over) to assess and nurture their child’s 8 types of intelligence. Children do not create accounts. All information about a child is entered and managed by the parent in their own account.

2. Information We collect

2.1. Parent account information

  • Full name and email address.
  • Password (stored only as a one-way hash; We cannot read the original password).
  • If you sign in with Google or Apple: the account identifier, email and name provided by Google/Apple. With Apple, you may choose to hide your real email.

2.2. Child information provided by the parent

  • The child’s name (or nickname), gender, date of birth and avatar.
  • Assessment answers, results for the 8 intelligences, development plans, practice logs and progress.

2.3. Subscription information

Payments are processed by Apple (App Store) or Google (Google Play). We do not receive or store card or payment account details. We only receive the transaction ID, the plan purchased, purchase time, status and expiry date so We can unlock the correct access.

2.4. Technical information

  • A device identifier generated by the App (used to manage sign-in sessions and sync data).
  • Device type, operating system, App version and language.
  • IP address and server logs (time, errors) for operation and security.

2.5. What We do not collect

  • We do not access your device’s location, contacts, photos, camera or microphone.
  • We show no ads and use no third-party advertising or tracking tools.
  • We do not track you or your child across other apps and websites.

Practice reminders are scheduled locally on your device and can be turned off at any time in Settings.

3. How We use information

  • To create and manage your account and verify sign-in (including sending one-time codes by email).
  • To provide core features: scoring assessments, suggesting development plans and recording your child’s practice progress.
  • To verify purchases and unlock subscription access.
  • To send necessary account, security and support messages.
  • To detect errors, keep the system secure and prevent fraud.
  • To improve the App using aggregated, non-identifying data.

We never use children’s data for advertising or marketing.

4. Protecting children’s data

  • The parent creates the child profile and consents to the processing of the child’s data when doing so.
  • We collect only the minimum information needed for assessments and practice suggestions.
  • Parents can view, edit or delete a child profile at any time in the App.
  • Children’s data is never sold or shared for advertising.

5. Sharing information

We do not sell, trade or rent personal information. Information is shared only in these cases:

  • Service providers that help run the App: server and database hosting, and email delivery. They may process data only on Our instructions and must keep it confidential.
  • Apple and Google: when you sign in with an Apple/Google account or purchase through the App Store/Google Play, under Apple’s and Google’s own policies.
  • YouTube: some lesson videos play through the YouTube player. When watching, Google may collect data under the Google Privacy Policy.
  • Legal requirements: when validly requested by a competent authority.
  • With your consent for any other specific purpose.

Data may be stored on servers located outside Vietnam. In that case, We apply protections equivalent to those described in this Policy.

6. Retention and deletion

  • Data is kept while your account is active.
  • Deleting a child profile: request it in the App. The profile and all of the child’s results, plans and practice logs are permanently deleted after 30 days, and you can cancel the request during that time.
  • Deleting your account: the account and all its data (including every child profile) are permanently deleted after 30 days. You are signed out of every device immediately; signing in again within 30 days cancels the request. See the Delete account page.
  • Some information may be kept longer where required by law.

7. Security

We apply appropriate technical and organisational measures: encryption in transit (HTTPS), one-way password hashing, storing sign-in tokens in the device’s secure storage, and restricted internal access. However, no method of transmission or storage is completely secure.

8. Your rights

You have the right to:

  • Know about and access your data and your child’s data.
  • Edit your personal information and child profiles in the App.
  • Delete a child profile or your account directly in the App.
  • Withdraw consent, object to, or request restriction of processing.
  • Lodge a complaint about the processing of personal data.

For any right not available in the App, email Us at the address in the Contact section. We will respond within the time required by law.

9. Changes to this Policy

We may update this Policy. For material changes, We will notify you in the App or by email before they take effect. The date of the latest update is shown at the top of this page.

10. Contact

If you have questions about this Policy or your data, please contact:

  • Company: Topskills
  • Email: info@topskills.com.vn
  • Website: topskills.com.vn
  • Address: 8th Floor, Aloha Building, 55 Truong Quoc Dung, Ward 10, Phu Nhuan District, Ho Chi Minh City, Vietnam