How can we help?
Browse the frequently asked questions below or email the +84KIDS team.
Frequently asked questions
What is +84KIDS?
+84KIDS is a toolkit that helps you explore and develop your child’s 8 intelligences, based on Howard Gardner’s theory of Multiple Intelligences, standardised and localised by Topskills.
What are the 8 intelligences?
They are: Linguistic, Logical-Mathematical, Spatial, Bodily-Kinesthetic, Musical, Interpersonal, Intrapersonal and Naturalistic. Every child has their own strengths across these areas.
How does the assessment work?
Your child answers a set of questions for each intelligence. Based on the results, +84KIDS builds an intelligence map and suggests suitable activities to develop your child.
What do the intelligence levels mean?
Each intelligence is shown on a scale from 1 to 5, indicating your child’s current development. A higher level means your child is more proficient in that area.
How do I add or switch a child profile?
On the Profile tab, tap “Add kid” to create a new profile, or tap the child card to switch between profiles. The maximum number of children depends on your subscription.
How do I update my information and my child’s profile?
Go to Profile › Account information, then tap “Edit” under Personal information to change your full name, or under Current child profile to update your child’s name, date of birth and gender.
How do I cancel my subscription?
Subscriptions are managed by the app store. On iPhone/iPad: Settings › [your name] › Subscriptions. On Android: Google Play › Payments & subscriptions › Subscriptions. You keep access until the end of the paid period.
I changed phones. How do I get my subscription back?
Sign in with the same +84KIDS account and the same Apple ID / Google Play account, open the plan list and choose “Restore purchases”.
Can I get a refund?
Payments are processed by Apple or Google, so refund requests go through the store: reportaproblem.apple.com for the App Store, or the Order history page in Google Play.
Is my child’s data kept private?
Your child’s information is kept confidential and used only to personalise the +84KIDS experience. We do not sell data, show ads, or share data with third parties without your consent.
How do I delete my account?
In the app, go to Profile › Account information › Delete account. See details on the Delete account page.